| ITIL/Cambridge_Strategy_Publications_-_The_Service_Management_Audit._Nine-step_Assesment_.rar |
3.1 MB |
| ITIL/Central_Computer_and_Telecommunications_Agency_-_ITSM_Case_Study.rar |
3.6 MB |
| ITIL/Charles_T._Betz__-_Data_Architecture_for_ITSM.rar |
835 KB |
| ITIL/Cisco_Press_-_Practical_Service_Level_Management.Delivering_High-Quality_Web-Based_Services.rar |
1.4 MB |
| ITIL/COBIT Documentation.rar |
4.9 MB |
| ITIL/Easytec Solutions - ITIL.Toolkit Service Level Agreement (SLA).rar |
122 KB |
| ITIL/Elsevier-_Managing_the_Risks_of_IT_Outsourcing_-_I.Tho_.rar |
930 KB |
| ITIL/EX0-100_troytec_ITIL_Foundation_Certificate_in_IT_Service_Management__EXIN__v1.0_158q.rar |
209 KB |
| ITIL/extras.rar |
64.9 MB |
| ITIL/Gartner_-_A_Guide_to_Successful_SLA_Development_and_Management.rar |
172 KB |
| ITIL/HP - IT Service Management Reference Model.rar |
24.9 MB |
| ITIL/HP_-_ITIL_Essentials_for_IT_Service_Management.Student_Workbook.rar |
23.9 MB |
| ITIL/ISO 9001-2000 Quality Management System Design.rar |
979 KB |
| ITIL/IT Problem Management - Prentice Hall.rar |
1.6 MB |
| ITIL/ITIL - основа концепции управления ИТ-сервисами.rar |
156 KB |
| ITIL/ITIL 3.rar |
363 KB |
| ITIL/ITIL Application Management.rar |
2.8 MB |
| ITIL/itil exam.rar |
5.1 MB |
| ITIL/ITIL ICT Infrastructure Management.rar |
3.5 MB |
| ITIL/ITIL Planning to Implement Service Management.rar |
3 MB |
| ITIL/ITIL Service Delivery.rar |
3.8 MB |
| ITIL/ITIL на практике.rar |
120 KB |
| ITIL/ITIL Поддержка услуг.rar |
20.4 MB |
| ITIL/Itilium.rar |
26.5 MB |
| ITIL/ITILupdate.rar |
36 KB |
| ITIL/ITIL_Based_ITSM_The_Application_Developers_View.rar |
317 KB |
| ITIL/ITIL_Glossary.rar |
86 KB |
| ITIL/ITIL_method.rar |
395 KB |
| ITIL/ITIL_ServiceSupport_2.1.rar |
6.7 MB |
| ITIL/ITIL_Video_lesson.rar |
152 MB |
| ITIL/ITSM Введение ИТ Сервис-менеджмент.rar |
22.7 MB |
| ITIL/itSMF - An Introductionary Overview of ITIL. Pocket Guide.rar |
2.3 MB |
| ITIL/ITSMF - IT Service Management - 2003.rar |
5.9 MB |
| ITIL/IT_Service_Management.A_Companion_to_ITIL.rar |
635 KB |
| ITIL/John_Wiley___Sons_-_Information_Technology_Outsourcing_Transactions_-_Process__Strategies__an.rar |
5.9 MB |
| ITIL/John_Wiley___Sons_-_Integrating_Service_Level_Agreements.Optimizing_Your_OSS_For_SLA.rar |
6.2 MB |
| ITIL/McGraw.Hill.IT.Auditing.Dec.2006.rar |
3.1 MB |
| ITIL/Mcgraw_Hill_Software_Project_Management_2nd_Edition.rar |
15.9 MB |
| ITIL/me-itil-sdp-helpdesk-smb.rar |
148 KB |
| ITIL/Microsoft_SMF_Guide.rar |
9.9 MB |
| ITIL/MOF.rar |
10.4 MB |
| ITIL/NSD.itsm.Kazan.rar |
3.6 MB |
| ITIL/OGC_Books_lightweight.rar |
19.8 MB |
| ITIL/OGC_Prince2_3E_2002.rar |
2.1 MB |
| ITIL/O_Reilly_-_Essential_Microsoft_Operations_Manager.rar |
5.6 MB |
| ITIL/Prentice_Hall_-_IT_Services_Costs__Metrics__Benchmarking_and_Marketing.rar |
1.1 MB |
| ITIL/Process_Modeling_and_Simulation_with_ITIL_Framework.rar |
3.4 MB |
| ITIL/PWC_-_CobiT_ITIL_and_ISO17799.How_to_use_them_in_conjunction.rar |
510 KB |
| ITIL/Reversing Secrets of Reverse Engineering (Apr 2005).rar |
3.9 MB |
| ITIL/Service_Level_Management_SLA.rar |
664 KB |
| ITIL/Syngress_-_Sarbanes_Oxley_IT_Compliance_Using_COBIT_and_Open_Source_Tools_-_2005.rar |
1.6 MB |
| ITIL/XWAVE - ITIL Overview.rar |
236 KB |
| ITIL/Государственный стандарт РФ ГОСТ Р ИСО 9000-2001 'Системы менеджмента к.rar |
83 KB |
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