| Lynda - Learning JIRA Service Desk/03. Service Desk Administration/05 - Challenge- Create a new customer portal with groups and requests.MP4 |
612 KB |
| Lynda - Learning JIRA Service Desk/01. Overview of JIRA Service Desk/05 - Challenge- Create a new agent in Service Desk.MP4 |
643 KB |
| Lynda - Learning JIRA Service Desk/05. SLAs and Notifications/04 - Challenge- Create a new SLA against one of your requests.MP4 |
648 KB |
| Lynda - Learning JIRA Service Desk/04. Service Desk Workflows/04 - Challenge- Correctly adjust a factory SD workflow.MP4 |
697 KB |
| Lynda - Learning JIRA Service Desk/02. The Customer Portal and Notifications/04 - Challenge- Create a new Service Desk project.MP4 |
839 KB |
| Lynda - Learning JIRA Service Desk/06. Conclusion/01 -Next steps.MP4 |
988 KB |
| Lynda - Learning JIRA Service Desk/00. Introduction/02 - What you need to know.MP4 |
1.2 MB |
| Lynda - Learning JIRA Service Desk/00. Introduction/01 - Welcome.MP4 |
1.6 MB |
| Lynda - Learning JIRA Service Desk/01. Overview of JIRA Service Desk/06 - Solution- Create a new agent in Service Desk.MP4 |
2.3 MB |
| Lynda - Learning JIRA Service Desk/03. Service Desk Administration/06 - Solution- Create a new customer portal with groups and requests.MP4 |
2.5 MB |
| Lynda - Learning JIRA Service Desk/05. SLAs and Notifications/05 - Solution- Create a new SLA against one of your requests.MP4 |
2.7 MB |
| Lynda - Learning JIRA Service Desk/03. Service Desk Administration/04 - Email requests and satisfaction settings.MP4 |
3.6 MB |
| Lynda - Learning JIRA Service Desk/04. Service Desk Workflows/05 - Solution- Correctly adjust a factory SD workflow.MP4 |
3.8 MB |
| Lynda - Learning JIRA Service Desk/03. Service Desk Administration/03 - Linking to a knowledge base.MP4 |
4.2 MB |
| Lynda - Learning JIRA Service Desk/01. Overview of JIRA Service Desk/01 - What is JIRA Service Desk-.MP4 |
4.6 MB |
| Lynda - Learning JIRA Service Desk/05. SLAs and Notifications/03 - Reporting.MP4 |
4.8 MB |
| Lynda - Learning JIRA Service Desk/00. Introduction/03 - JIRA instance setup.MP4 |
5.1 MB |
| Lynda - Learning JIRA Service Desk/04. Service Desk Workflows/03 - Custom rules.MP4 |
5.1 MB |
| Lynda - Learning JIRA Service Desk/04. Service Desk Workflows/01 - Workflow overview.MP4 |
5.3 MB |
| Lynda - Learning JIRA Service Desk/02. The Customer Portal and Notifications/05 - Solution- Create a new Service Desk project.MP4 |
5.4 MB |
| Lynda - Learning JIRA Service Desk/03. Service Desk Administration/02 - Queues.MP4 |
5.8 MB |
| Lynda - Learning JIRA Service Desk/05. SLAs and Notifications/01 - What are SLAs-.MP4 |
6.2 MB |
| Lynda - Learning JIRA Service Desk/01. Overview of JIRA Service Desk/03 - Overview of administrator features.MP4 |
6.7 MB |
| Lynda - Learning JIRA Service Desk/05. SLAs and Notifications/02 - Creating an SLA.MP4 |
6.9 MB |
| Lynda - Learning JIRA Service Desk/02. The Customer Portal and Notifications/03 - Customer notifications.MP4 |
7.3 MB |
| Lynda - Learning JIRA Service Desk/01. Overview of JIRA Service Desk/02 - JIRA Service Desk example.MP4 |
7.4 MB |
| Lynda - Learning JIRA Service Desk/03. Service Desk Administration/01 -Customer permissions.MP4 |
8.8 MB |
| Lynda - Learning JIRA Service Desk/02. The Customer Portal and Notifications/01 - Overview of the customer portal.MP4 |
8.9 MB |
| Lynda - Learning JIRA Service Desk/04. Service Desk Workflows/02 - Automation.MP4 |
10.3 MB |
| Lynda - Learning JIRA Service Desk/01. Overview of JIRA Service Desk/04 - Agents vs. users vs. customers.MP4 |
10.3 MB |
| Lynda - Learning JIRA Service Desk/02. The Customer Portal and Notifications/02 - Creating requests and groups.MP4 |
12.1 MB |
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