| ITIL/extras.rar |
64.9 MB |
| ITIL/ITIL Essentials for IT Service Management (HP education Services).pdf |
29.4 MB |
| ITIL/ITIL Service Management Foundation (Sun Services Education).pdf |
28.3 MB |
| ITIL/Itilium.rar |
26.5 MB |
| ITIL/Itil Hp Student Guide.pdf |
24.9 MB |
| ITIL/HP - IT Service Management Reference Model.rar |
24.9 MB |
| ITIL/HP_-_ITIL_Essentials_for_IT_Service_Management.Student_Workbook.rar |
23.9 MB |
| ITIL/ITSM Введение ИТ Сервис-менеджмент.rar |
22.7 MB |
| ITIL/ITIL Поддержка услуг.rar |
20.4 MB |
| ITIL/OGC_Books_lightweight.rar |
19.8 MB |
| ITIL/Mcgraw_Hill_Software_Project_Management_2nd_Edition.rar |
15.9 MB |
| ITIL/ITIL_v3_[torrents.ru].rar |
11.4 MB |
| ITIL/Kluwer - Project Management for Telecommunication Managers.pdf |
11.4 MB |
| ITIL/The Itil Foundation Exam Study Guide 3rd Edition.doc |
10.6 MB |
| ITIL/MOF.rar |
10.4 MB |
| ITIL/Microsoft_SMF_Guide.rar |
9.9 MB |
| ITIL/Syngress - Itpliance Using Cobit And Open Source Tools - Sarbanes Oxley.pdf |
7 MB |
| ITIL/ITIL_ServiceSupport_2.1.rar |
6.7 MB |
| ITIL/John_Wiley___Sons_-_Integrating_Service_Level_Agreements.Optimizing_Your_OSS_For_SLA.rar |
6.2 MB |
| ITIL/The Official Introduction to the ITIL Service Lifecycle.PDF |
6.1 MB |
| ITIL/John_Wiley___Sons_-_Information_Technology_Outsourcing_Transactions_-_Process__Strategies__an.rar |
5.9 MB |
| ITIL/ITSMF - IT Service Management - 2003.rar |
5.9 MB |
| ITIL/O_Reilly_-_Essential_Microsoft_Operations_Manager.rar |
5.6 MB |
| ITIL/COBIT Documentation.rar |
4.9 MB |
| ITIL/Reversing Secrets of Reverse Engineering (Apr 2005).rar |
3.9 MB |
| ITIL/ITIL Service Delivery.rar |
3.8 MB |
| ITIL/NSD.itsm.Kazan.rar |
3.6 MB |
| ITIL/Central_Computer_and_Telecommunications_Agency_-_ITSM_Case_Study.rar |
3.6 MB |
| ITIL/ITIL ICT Infrastructure Management.rar |
3.5 MB |
| ITIL/Process_Modeling_and_Simulation_with_ITIL_Framework.rar |
3.4 MB |
| ITIL/Cambridge_Strategy_Publications_-_The_Service_Management_Audit._Nine-step_Assesment_.rar |
3.1 MB |
| ITIL/McGraw.Hill.IT.Auditing.Dec.2006.rar |
3.1 MB |
| ITIL/ITIL Planning to Implement Service Management.rar |
3 MB |
| ITIL/Price - COBIT - ITIL - ISO 17799.ppt |
2.8 MB |
| ITIL/Representative process flows.pdf |
2.8 MB |
| ITIL/ITIL Application Management.rar |
2.8 MB |
| ITIL/itSMF - An Introductionary Overview of ITIL. Pocket Guide.rar |
2.3 MB |
| ITIL/T-REC-M.3050.2-200703-I!!PDF-E.pdf |
2.2 MB |
| ITIL/OGC_Prince2_3E_2002.rar |
2.1 MB |
| ITIL/Price - COBIT - ITIL - ISO 17799.pdf |
1.7 MB |
| ITIL/Syngress_-_Sarbanes_Oxley_IT_Compliance_Using_COBIT_and_Open_Source_Tools_-_2005.rar |
1.6 MB |
| ITIL/IT Problem Management - Prentice Hall.rar |
1.6 MB |
| ITIL/ReallyUsefulEbooks_0132425939_IBM.Press.Implementing.ITIL.Configuration.Management.Jan.2008.eBook-BBL.pdf |
1.5 MB |
| ITIL/T-REC-M.3050-200702-I!Sup4!PDF-E.pdf |
1.4 MB |
| ITIL/Cisco_Press_-_Practical_Service_Level_Management.Delivering_High-Quality_Web-Based_Services.rar |
1.4 MB |
| ITIL/OSSBIZ4%20Martin%20Huddleston%20and%20Nigel%20Phillips%20ver2.ppt |
1.3 MB |
| ITIL/IT Assurance Guide - CobiT 4.1 (2007).pdf |
1.3 MB |
| ITIL/T-REC-M.3050-200405-S!Sup1!PDF-E.pdf |
1.3 MB |
| ITIL/itil_cobit_balancedscorecard.pdf |
1.3 MB |
| ITIL/019_pp7.ppt |
1.2 MB |
| ITIL/Telemanagement Forum NGOSS and eTOM.ppt |
1.1 MB |
| ITIL/Prentice_Hall_-_IT_Services_Costs__Metrics__Benchmarking_and_Marketing.rar |
1.1 MB |
| ITIL/survey10thcycle.pdf |
1 MB |
| ITIL/ISO 9001-2000 Quality Management System Design.rar |
979 KB |
| ITIL/T-REC-M.3050.1-200703-I!!PDF-E.pdf |
940 KB |
| ITIL/T-REC-M.3050-200405-I!Sup3!PDF-E.pdf |
932 KB |
| ITIL/Elsevier-_Managing_the_Risks_of_IT_Outsourcing_-_I.Tho_.rar |
930 KB |
| ITIL/Charles_T._Betz__-_Data_Architecture_for_ITSM.rar |
835 KB |
| ITIL/g510-3680-00-a-strategic-approach-to-telecom-cost-optimization.pdf |
773 KB |
| ITIL/us_bnet_telecompredictions_Jan08.pdf |
734 KB |
| ITIL/_gost_r_iso_9000-2001.doc |
713 KB |
| ITIL/Service_Level_Management_SLA.rar |
664 KB |
| ITIL/IT_Service_Management.A_Companion_to_ITIL.rar |
635 KB |
| ITIL/~uTorrentPartFile_1E22B3C7.dat |
592 KB |
| ITIL/2_PWC - IT Risk Management with Cobit.pdf |
563 KB |
| ITIL/T-REC-M.3050-200702-I!Sup2!PDF-R.pdf |
560 KB |
| ITIL/PWC_-_CobiT_ITIL_and_ISO17799.How_to_use_them_in_conjunction.rar |
510 KB |
| ITIL/TMFC1859%20eTOM%20Overview.pdf |
478 KB |
| ITIL/Enhanced Telecom Operations Map (eTOM).pdf |
476 KB |
| ITIL/_gost_r_iso_9001-2001.doc |
455 KB |
| ITIL/ITIL_method.rar |
395 KB |
| ITIL/ITIL 3.rar |
363 KB |
| ITIL/T-REC-M.3050-200405-S!Sup2!PDF-E.pdf |
354 KB |
| ITIL/ITIL_Based_ITSM_The_Application_Developers_View.rar |
317 KB |
| ITIL/T-REC-E.802-200702-I!!PDF-E.pdf |
294 KB |
| ITIL/T-REC-M.3050-200702-I!Sup2!PDF-E.pdf |
288 KB |
| ITIL/process mapping.mht |
241 KB |
| ITIL/XWAVE - ITIL Overview.rar |
236 KB |
| ITIL/T-REC-M.3050.0-200407-S!!PDF-E.pdf |
214 KB |
| ITIL/Introduction-to-ISO-9000.pdf |
210 KB |
| ITIL/EX0-100_troytec_ITIL_Foundation_Certificate_in_IT_Service_Management__EXIN__v1.0_158q.rar |
209 KB |
| ITIL/Rapid ISO 9001 Implementation by Oxebridge Quality Resources.mht |
209 KB |
| ITIL/telecom_management.pdf |
185 KB |
| ITIL/Gartner_-_A_Guide_to_Successful_SLA_Development_and_Management.rar |
172 KB |
| ITIL/Datasheet_eTOM_05.pdf |
163 KB |
| ITIL/07-0240 Telecom Solutions folder revD.pdf |
163 KB |
| ITIL/ITIL - основа концепции управления ИТ-сервисами.rar |
156 KB |
| ITIL/me-itil-sdp-helpdesk-smb.rar |
148 KB |
| ITIL/Cobit Control Assessment Questionnaire Template.doc |
148 KB |
| ITIL/01-05 Etom And Itil - Huang.pdf |
143 KB |
| ITIL/default.rar |
139 KB |
| ITIL/Study Paper of China 27 June 2006_NEW.pdf |
126 KB |
| ITIL/Easytec Solutions - ITIL.Toolkit Service Level Agreement (SLA).rar |
122 KB |
| ITIL/ITIL на практике.rar |
120 KB |
| ITIL/APG-UnderstandProcessApproach.doc |
102 KB |
| ITIL/T-REC-G.1000-200111-I!!PDF-E.pdf |
101 KB |
| ITIL/ITIL_Glossary.rar |
86 KB |
| ITIL/Государственный стандарт РФ ГОСТ Р ИСО 9000-2001 'Системы менеджмента к.rar |
83 KB |
| ITIL/4aa0-0183enw.pdf |
76 KB |
| ITIL/T-REC-M.3050-200405-S!Sup1!PDF-E.cdr |
42 KB |
| ITIL/CobiT vs ITIL.pdf |
42 KB |
| ITIL/ITILupdate.rar |
36 KB |
| ITIL/buiness process +quality management.pdf |
21 KB |
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