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IT Service Management - ISO20000

Size: 5.3 GB
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Name Size
IT Service Management - ISO20000/01.Introduction.631s.mp4 191.9 MB
IT Service Management - ISO20000/02.Core concepts to IT service management.1804s.mp4 565.7 MB
IT Service Management - ISO20000/03.Core concepts of quality frameworks.2183s.mp4 684.7 MB
IT Service Management - ISO20000/04.Critical terms.562s.mp4 177.3 MB
IT Service Management - ISO20000/05.Review - Exercise one.510s.mp4 160.7 MB
IT Service Management - ISO20000/06.Service management system (SMS) general requirements.2030s.mp4 636.8 MB
IT Service Management - ISO20000/07.Service design and transition.911s.mp4 286.3 MB
IT Service Management - ISO20000/08.Service delivery processes - Part one.1287s.mp4 404.1 MB
IT Service Management - ISO20000/09.Services delivery processes - Part two.1440s.mp4 452.2 MB
IT Service Management - ISO20000/10.Review - Exercise two.240s.mp4 75.6 MB
IT Service Management - ISO20000/11.Relationship processes.1117s.mp4 351.1 MB
IT Service Management - ISO20000/12.Resolution processes.1243s.mp4 390.4 MB
IT Service Management - ISO20000/13.Control processes.2099s.mp4 658.3 MB
IT Service Management - ISO20000/14.Review - Exercise three.691s.mp4 217.6 MB
IT Service Management - ISO20000/15.Exam tips.678s.mp4 213.4 MB
IT Service Management - ISO20000/Info/01.Introduction.631s.info.json 6 KB
IT Service Management - ISO20000/Info/02.Core concepts to IT service management.1804s.info.json 6 KB
IT Service Management - ISO20000/Info/03.Core concepts of quality frameworks.2183s.info.json 6 KB
IT Service Management - ISO20000/Info/04.Critical terms.562s.info.json 6 KB
IT Service Management - ISO20000/Info/05.Review - Exercise one.510s.info.json 6 KB
IT Service Management - ISO20000/Info/06.Service management system (SMS) general requirements.2030s.info.json 6 KB
IT Service Management - ISO20000/Info/07.Service design and transition.911s.info.json 6 KB
IT Service Management - ISO20000/Info/08.Service delivery processes - Part one.1287s.info.json 6 KB
IT Service Management - ISO20000/Info/09.Services delivery processes - Part two.1440s.info.json 6 KB
IT Service Management - ISO20000/Info/10.Review - Exercise two.240s.info.json 6 KB
IT Service Management - ISO20000/Info/11.Relationship processes.1117s.info.json 6 KB
IT Service Management - ISO20000/Info/12.Resolution processes.1243s.info.json 6 KB
IT Service Management - ISO20000/Info/13.Control processes.2099s.info.json 6 KB
IT Service Management - ISO20000/Info/14.Review - Exercise three.691s.info.json 6 KB
IT Service Management - ISO20000/Info/15.Exam tips.678s.info.json 6 KB
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